Refunds for Goods: Refund requests must be made within 14 days after receipt of your goods.

We accept refund requests for goods sold on our Site for any of the following reasons:

Good has acquired damage during shipping; or Good does not meet user expectations and must be unused. Refunds do not apply to the following goods:

Used items; visible damage caused by user; and after 14 days from receiving products.

Refunds for Services: We provide refunds for services sold on our Site as follows:

At Matsuda Custom Baits we stand behind the name and quality of providing a custom good. If a good is found to be damaged during shipping or a unused item has manufacture defects and is returned within 14 days of delivered product date. A full refund including shipping will be refunded to the user.

As mentioned, Matsuda Custom Baits is Where Quality...Meets Detail. Quality and higher standards last, so do memories and big fish stories. Matsuda custom baits wants you to have both. If ANY issues or problems arise after the 14 day refund policy, please contact myself either through the CONTACT menu or BELOW in the returns section.

Returns can be made by mail. To return a good by mail, follow the following procedure: Contact Matsuda Custom Baits via Email.